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  • Writer's pictureSAKS Digital Transformation Team

Effectively Utilizing Digital Transformation is Key To An Ever Changing Healthcare Landscape


So, you are asking… “What do they mean by digital transformation?” Great question!

In the world of healthcare, transformation is the only constant and we seek to change your thinking and tactical execution via all of our unified Practices here at SAKS Health. The optimal path and/or tool to drive this transformation is digital, which can allow systems integration and data capture to drive meaningful improvements in health outcomes.

At SAKS Health we have Subject Matter Experts (SMEs) in each of our four Practices (SAKS Access, SAKS MedComm, SAKS Media, and SAKS DX360) who communicate and collaborate no matter the challenge. Our focus is to stay ahead of the curve in what we do, how we do it, and with whom we do it. With this deliberate approach, it is natural that we supported the launch of the first digital medicine in the U.S. We also partnered with the health innovation group that launched the first Alexa Skill developed by a national health and wellness company in the U.S. We are digital transformation and in turn we utilize our smart, seasoned professionals that have centuries of collective experience to help our life science, device, and health and wellness clients provide Better Healthcare Tomorrow™.

While innovation is a common thread amongst each of our core disciplines, we have dedicated a Practice to digital transformation…SAKS DX360. A high level view of a few of our approaches and/or offerings follow, and we would love to dive deeper on any of these topics with you:

  • Salesforce – the world's number one CRM (Customer Relationship Management) platform, Salesforce helps companies in the healthcare sector to:

    • collaborate across entire ecosystems

    • get new products into market faster

    • turn valuable data into actionable insights

    • revolutionize patient care, and

    • help accelerate acquisition, enrollment, service, and innovation for both patients and members

Our veteran Salesforce experts have designed, implemented, and trained healthcare organizations on Service, Health, Sales, and Marketing Cloud

  • RPA (Robotic Process Automation) – while RPA is at the forefront in this evolutionary process, the world of technological business solutions continues to evolve; importantly, pulling out usable data in both a timely and cost-effective manner is uber challenging; our DX360 Practice lead leverages his UiPath experience to locate and retrieve data in a cost-effective, timely, and useful format

  • Technology Strategy and Product Roadmaps – we are able to cross pollinate the thinking of all four Practice SMEs to develop highly strategic roadmaps for brands, for platforms, and for campaigns

  • Data Integration Reporting and Analytics – we construct dashboards and reports that:

    • resonate in the language of the target audience

    • elevate data and minimize extraneous points

    • creatively package the analytics

The SAKS Health unified Practice model offers current and prospective clients an opportunity to digitally transform thinking and approaches to ignite behavior change. The SAKS DX360 Practice in particular, can be engaged to create innovative solutions based on the unmatched experience and expertise of our SMEs. To learn more about our DX360 Practice you can contact us on our website.



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